There are various ways in which the objective of consumer protection can be achieved except by
This question was previously asked in
Shift 31/05/2023 3:30 PM - 6:30 PM
Correct Answer
Detailed Explanation
1. Self-regulation by Business: Socially responsible firms follow ethical standards and practices in dealing with their customers Good and ethical practices encourage firms to realise that it is in their long-term interest to serve the customers in a rightful manner.
2. Business Associations: The associations of trade, commerce and business like Federation of Indian Chambers of Commerce of India (FICCI) and Confederation of Indian Industries (CII) have laid down their code of conduct which lay down for their members the guidelines in their dealings with the customers.
3. Consumer Awareness: A consumer, who is well-informed about his rights and the reliefs available to him, would be in a position to raise his voice against any unfair trade practices or unscrupulous exploitation.
4. Consumer Organisations: Consumer organisations play an important role in educating consumers about their rights and providing protection to them.
5. Government: The government can protect the interests of the consumers by enacting various measures.
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