Match List I with List II LIST I LIST II A. Production concept I. Satisfaction of customer needs B. Product concept II. Quantity of product C. Selling concept III. Aggressive selling techniques D. Marketing concept IV. Quality of product
The Production Concept: The focus of business activities was, therefore, on production of goods. It was believed that profits could be maximised by producing at large scale, thereby reducing the average cost of production. It was also assumed that consumers would favour those products which were widely available at an affordable price. Thus, availability and affordability of the product were considered to be the key to the success of a firm.
The Product Concept: with the increase in the supply of the products, customers started looking for products which were superior in quality, performance and features. Therefore, the emphasis of the firms shifted from quantity of production to quality of products. The focus of business activity changed to bringing continuous improvement in the quality, incorporating new features etc.
The Selling Concept:Firms must undertake aggressive selling and promotional efforts to make customers buy their products. The use of promotional techniques such as advertising, personal selling and sales promotion were considered essential for selling of products. Thus, the focus of business firms shifted to pushing the sale of products through aggressive selling techniques with a view to persuade, lure or coax the buyers to buy the products.
The Marketing Concept:Marketing orientation implies that focus on satisfaction of customer’s needs is the key to the success of any organisation in the market. It assumes that in the long run an organisation can achieve its objective of maximisation of profit by identifying the needs of its present and prospective buyers and satisfying them in an effective way. All the decisions in a firm are taken from the point of view of the customers. In other words, customer’s satisfaction become the focal point of all decision making in the organisation.
Match List I with List II LIST I LIST II A. Production concept I. Satisfaction of customer needs B. Product concept II. Quantity of product C. Selling concept III. Aggressive selling techniques D. Marketing concept IV. Quality of product – Answer & Explanation | CUET Subject PYQ – Dubuddy