This question was previously asked in
Shift 28/05/2023 3:30 PM - 6:30 PM
Correct Answer
According to the Consumer Protection Act, 2019, any consumer who has been aggrieved or affected by any unfair trade practice or by a defective product can file a complaint before the appropriate consumer forum. Here's the reasoning behind why the first option is the correct one:
Any consumer can file a complaint and does not need the services of an advocate: The Act ensures that consumers have the right to approach the consumer forum directly without the need for legal representation. This provision is in place to make the process more accessible and consumer-friendly, empowering individuals to seek resolution for their grievances independently.
Any unregistered consumers association: Unregistered consumer associations may not have the legal standing to directly file a complaint before the consumer forum.
Typically, registered consumer associations are recognized as legitimate entities for such actions.
The traders who purchased the goods with the purpose of selling: Traders, in the traditional sense, are not usually considered the primary consumers and are not the intended beneficiaries of consumer protection laws.
Any person who is a relative of the consumer: Relatives of the consumer generally do not have the legal standing to file a complaint on behalf of the consumer. The complaint must be filed by the affected consumer themselves.
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